SPSSUSA / STAREATS 

Online Ordering Terms & Conditions

1. Introduction

By accessing or using our online ordering system, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use the service.

2. Ordering Process

  • Accuracy: You are responsible for ensuring that all details in your order are complete and accurate.

  • Acceptance: Our receipt of your order does not constitute acceptance. A contract is formed only once we send a formal order confirmation.

  • Cancellation: We reserve the right to refuse or cancel any order for reasons including product availability, errors in description/pricing, or suspected fraud.

3. Pricing & Payment

  • Fees: All prices are subject to change without notice. Prices do not include applicable taxes or delivery fees unless otherwise stated.

  • Payment Methods: We accept credit cards, digital wallets.

  • Security: Payments are processed through secure, PCI-compliant gateways.

4. Delivery & Pickup

  • Delivery Terms: Delivery times are estimates and not guaranteed.

  • Risk of Loss: The risk of loss for items passes to you upon delivery to the specified address.

  • Pickup: Orders not collected within 2 hours of the scheduled time may be disposed of without a refund.

5. Returns & Refunds

  • Perishables: Due to the nature of our products, returns for food items are generally not accepted.

  • Disputes: If there is an issue with your order, please contact us within 1 hour of receipt. Refunds are issued at our sole discretion.

6. Limitation of Liability

To the maximum extent permitted by law, SPSSUSA INC / STAREATSUSA shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our online ordering service.

7. SMS & Push Notifications

  1. We collect your mobile phone number and notification preferences to send order status updates and marketing messages.

  2. Consent: By opting in at checkout, you provide express written consent to receive recurring automated messages at the number provided.

  3. Opt-Out: You can stop receiving SMS messages at any time by replying STOP to any text. To stop push notifications, adjust your browser or device settings.

  4. Third-Party Disclosure: We do not sell or share your SMS opt-in consent with third parties for their own marketing purposes.

  5. Message Frequency: The number of messages you receive will vary based on your order frequency and interactions with our Autopilot marketing campaigns.

  6. Carrier Charges: Standard message and data rates from your mobile carrier may apply.

  7. No Purchase Required: Consent to receive marketing messages is not a condition of purchase for any goods or services.

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8. Governing Law

These terms shall be governed by and construed in accordance with the laws of the USA.